"Success is all about Planning, Execution and Communication..." 

 At JFactory  we are providing our client's with a range of services at any phase of eHealth projects life cycle:

• Project Planning & Management.
• Implementation Guidance & Change Management.
• Clinical Education and Training.
• Vendor Selection & Evaluation.
• Program Evaluation.
• Marketing and Communications.

Project Planning & Management

The planning stage is the most important phase in any project. It involves understanding resource and budget requirements, implementation plans, program goals, and operational analysis. Proper planning at the outset increases the likelihood of success. Whether we're needed only in the inception phase or throughout the entire implementation process, we tailor to our clients individual needs.

• Strategic planning and goal setting.
• Creating project plans with timelines.
• Facilitating and identifying team roles and responsibilities.
• Ensuring all roll out activities and task are completed and delivered on time.
• Providing direction and leadership coaching.
• Facilitating and mediating project meetings.
• Identifying areas for staff development and competencies.
• Bringing more depth and insight to the overall project and experience.

Implementation Guidance & Change Management

Change management is needed today more than ever due to the rapid pace of new and emerging technologies affecting the healthcare workplace. Resistance to change is number one obstacle to successful implementation of any new business improvement. Effective organizational and individual change management directly correlates to project success. Resistance to change can spread like wildfire if not managed effectively. In today's environment, change management is not an option for successful change, it is a requirement.

• Implementation plan & Supporting tools.
• Blueprint for action of the implementation process.
• Change management strategies early in the implementation process to prevent staff resistance.

Vendor Selection & Evaluation

Vendor selection can be a time consuming and sometimes confusing process for healthcare providers. For that specific process we can provide the following services:  

• Identify current and future technology needs.
• Prepare and issue RFI and RFP.
• Analyse vendor claims.
• Assist with the selection, negotiating, planning, and implementation process.

Program Evaluation

• Assess and analyze: technology capabilities, current clinical processes and business model, policies and procedures, patient population and selection criteria.
• Identify and address current barriers to success.
• Develop a new delivery of care model based on findings.
• Develop an implementation plan for new processes and clinical integration model.
• Identify areas for staff development/competencies and provide training as needed.
• Oversee implementation of solutions including a 3 month follow up to evaluate effectiveness.

Marketing and Communications

Effective marketing and communication strategies are essential to any business. Not only do regular integrated communications allow organizations to extend their brand and position, but they also create value in the customer's mind. Your marketing efforts should appeal to multiple senses of the customer and should seek to develop an on-going relationship with the customer. 

• Develop strategic marketing plans.
• Create effective marketing approaches to launch a new program.
• Develop marketing communication tools.
• Provide sales & marketing training.

There are many challenges along the path to success that must be planned and there is no "one-size fits all" approach. At JFactory we have the experience, knowledge, and the tools to make your eHealth initiatives work.